Keep an office running: organise schedules, documents, communication and the small details everyone relies on.
You have reached the end of the beginner stages. Prove what you learned with a project.
You have reached the end of the intermediate stages. Prove what you learned with a project.
You have reached the end of the advanced stages. Prove what you learned with a project.
Write five emails for common office situations, such as rescheduling a meeting, and ask for feedback.
Design a folder and naming system for a small office and write a one-page guide to it.
Plan a team event with budget, schedule, invitations and a checklist.
Create a letter template and generate 20 personalised letters from a spreadsheet.
Prepare a sample executive's week: diary, meeting briefs and a travel itinerary.
Write a short handbook covering supplies, visitors, filing and emergency contacts.
The same roadmap as a reading list: every stage, what each topic covers, and which ones are optional.
Documents, spreadsheets, email, calendars and presentations, used with confidence.
Fast, accurate typing and comfort with files, folders and shortcuts.
Clear subject lines, short paragraphs and a polite, direct tone.
Greet visitors, answer calls and take accurate messages.
Plan your day, prioritise and protect time for important work.
Schedule meetings across people and time zones without clashes.
Name, store and find documents so anyone can find them later.
Gmail, Calendar, Docs and Drive, common in smaller organisations.
Styles, templates, tables of contents and mail merge.
Lists, simple formulas, sorting, filtering and basic charts.
Clean, consistent slides for your manager or team.
Record decisions and actions clearly and send them out quickly.
Rooms, agendas, invitations, catering and follow-up.
Book trips within budget and prepare clear itineraries.
Order supplies, check invoices and track office spending.
Handle personal and business information carefully.
Filter, draft replies and protect their time.
Prepare briefings and documents before anyone asks.
Track tasks and deadlines for your manager's projects.
Suppliers, facilities, health and safety and office budgets.
Draft, summarise and organise faster, and always check the result.
Support clients online, often as a freelancer.
Legal, medical, HR or finance administration with extra training.
Microsoft Office Specialist exams prove your software skills.
They manage schedules, communication, documents and office tasks so managers and teams can focus on their main work.
Often not. Strong organisation, writing, software skills and reliability matter most. A short office skills course can help.
Executive assistant, office manager, operations, HR, project coordination or specialist legal and medical administration.
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